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DocuXplorer Releases Retention Rate for 2011
Rate is indicative of strong customer satisfaction.
NEW YORK, NY, January 19, 2012 /HiTech PR News/ -- DocuXplorer, one of the United States' leading providers of document management solutions software to small and medium sized businesses, today announced that, after an audit of its 2011 performance, 98% of its existing clients continued their partnership with them and 27% of existing clients expanded their relationship with DocuXplorer.
"We are extremely proud to have earned the continued and expanded business of such an overwhelming majority of our clients and we are excited about the new members to our family of clients we also added to our growing portfolio in 2011," stated Mr. Wyman, spokesperson for DocuXplorer. "This industry-leading client retention rate is indicative of our dedication to providing the highest levels of technical and service support to our clients worldwide."
In addition to its leading-edge customer service, DocuXplorer also attributes its growth to the extensive new and increased functionality it introduced to its document management solution in 2011 and indicated it has now begun work on the development of a multi-language version, as well as a web access client, both of which will be rolled out to clients in the first quarter of 2012.
"Our development team regularly seeks client feedback for new features and functionality that can be built into future versions and this is yet another example of how we have continually maintained a host of very satisfied clients for the last 17 years," added Wyman.
Since 1995, DocuXplorer has provided thousands of its users with an end-to-end document management solution, including award-winning document management software, Consulting Services, Taxonomy Training, a hosted solution and secure online backup of its client data. For more information, visit www.docuxplorer.com.
Based in New York City, DocuXplorer is a privately held company dedicated to providing easy-to-use and wholly integrated document management solutions. Founded in 1997, DocuXplorer currently serves thousands of users globally in government agencies, educational institutions and varied industries including financial services, insurance, health care, legal services, real estate, accounting, manufacturing, airline and retail.
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Press Release Contact Information:
Matt Paulsen
DocuXplorer
Director, Sales & Marketing
36 Riverside Drive
New York, New York
USA 10023
Voice: 888.246.9696
Website: Visit Our Website |
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